Competella Contact Center Workgroup for Teams The Competella CCW (Contact Center Workgroup) is a cloud-based advanced hunt group solution for Microsoft Teams with features and functions beyond the level of Teams Call Groups. The CCW is clientless, meaning that it doesn’t use any separate client application and the CCW web apps can run in

Competella UCS is a native Lync application suite for Attendant and Contact Center solutions including enhanced routing functionality, Interactive Voice Response (IVR) and Instant Messaging. The platform is qualified for Lync 2010 and 2013 and can be integrated with CRM systems, E-mail, SMS Text and Calendars.

Advanced client integrating Contact Center and Attendant functionality ! Common queues for all types of contacts – Voice, IM, Mail, Fax, SMS, Web, Voicemail ! Call-back initiated from queue (IVR) ! Call-back initiated from Web page ! IM conversations can be initiated web page, Lync and Skype clients About us. We have Microsoft Teams in the DNA of our products Competella is a native Microsoft Teams (Skype for Business/Lync) independent software vendor who develops advanced Contact Centers Competella AB, Stockholm, Sweden. 76 likes · 8 talking about this · 9 were here.

Competella contact center

The Competella Attendant Console is designed and developed based on input from a large number of receptionists who has hands-on experience with the features required by a switchboard to be able to support the company in delivering precise service for callers to the company's main number. Find the top-ranking alternatives to Competella Contact Center Workforce based on 12500 verified user reviews. Read reviews and product information about Zendesk Support Suite, … Competella Administrator training in Stockholm Do you want to improve your Competella administration skills. We are offering training for end-customer Administrators and System-Administrators who is working on a regular basis with adds, moves, changes, callflow optimization, scheduling and much more. The Competella Unified Communication Suite includes Attendant Console, Contact Center Enterprise, Contact Center Workgroup and Office User add-ons for Skype Watch the Competella Solutions video for @SkypeBusiness & learn how to migrate legacy PBX business application with the Competella Contact Center Enterprise, A track record within the Unified Communication area in general, knowledge about the UC/TELCO market in Denmark in particular and (sales) experience with Contact Center, Switchboard, Advanced Call Distribution (ACD) applications etc., would be very beneficial for success in the job.

Competella is always looking for talented employees.

Competella welcomes Partner System Engineers for the next Partner certification training in Stockholm on the 24th - 26th of September 2019. Sign-up!

Sign-up! 2019-05-12 · During the Ignite session about Calling API Microsoft showed a number of third-party applications that been in the TAP for Calling API to create Contact Center and Attendant applications. I've been working with some of them and there is some minor issues in the API but it works for most companies at least for start to test.

Competella has offices in Stockholm, Oslo and Copenhagen. Go to top. Open job positions. Competella is always looking for talented employees. Please feel free to contact us directly or send your CV to sales@competella.com. Go to top

The advantages are many with the Competella Contact Center Workgroup as an example there is no client application software to distribute and maintain for Competella Sweden AB (HQ) Fleminggatan 48. 112 33 Stockholm +46 8 465 010 40. Org. No. 556781-5070 . Competella International Sales. Agern Allé 24.

Common queues for all types of contacts – Voice, IM, Mail, Fax, SMS, Web, Voicemail ! Call-back initiated from queue (IVR) ! Call-back initiated from Web page ! IM conversations can be initiated web page, Lync and Skype clients About us.
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25 out of 60. Hämta nu. Competella Contact Center icon.

Org. No. 0136922.
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The Competella Contact Center Workgroup is a high-end Teams hunt group solution used by many companies who wants features and functions beyond the level of Teams Call Groups. The advantages are many with the Competella Contact Center Workgroup. It improves call distribution and increases utilization of your workforce.

Competella International Sales. Agern Allé 24.

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The Competella Contact Center Workgroup is a mid-range Contact Center used by many companies who wants features and functions beyond the level of Office 365 Response Group Service.

Office # 21 & 22, 3rd Floor. Pakland Business Center, I-8 Markaz. Islamabad 44000 +92 51 2719054 . Org. No. 0136922. Competella Norway AS. Karvesvingen 2 Competella Contact Center in Microsoft Teams Certification Program 2020-09-23 Stockholm Microsoft have developed the Connected Contact Center for Microsoft Teams Certification Program to provide customers with the assurance that each participating partner’s solution has been tested and verified to provide the quality, compatibility and reliability they expect from Microsoft solutions. The Competella Contact Center is a high-end Teams hunt group solution used by many companies who wants features and functions beyond the level of Teams Call Queues.

Våra servrar är placerade i datacenter i Sverige och vi följer Genom oss kan du med fördel använda Lync som ditt företags nya, Genom vårt samarbete med Competella kan vi erbjuda en fullständig telefonist- och contact center-lösning.

Upphandlingens resultat blev en Microsoft LYNC på ca 150 arbetsplatser fördelat på 5 orter, med Competella Contact Center server. World trade center, Klarabergsviadukten 70 Stockholm Music Center Competella is an IT-company specialized in developing Contact Center and Attendant www.datacenter.se · DatabyrÃ¥n fÃ¶r www.contextvision.se · Contact Center Consulting C3 AB · 070-828 www.competella.com · Comparo AB · 08-673 74 Please enter your WhatsApp number or email address. Vänligen ange din e-postadress. Skapa jobbevakning.